Terms & Conditions | Trade Intelligence Global - Singapore Brand
TradeInt Terms & Conditions
1. General: Subscribers are granted a non-transferable right to access and utilize the Services exclusively for their internal business operations, subject to the terms of the Agreement. This includes the right to: (a) View, copy, print, and/or download the Content within the guidelines outlined by the terms of Agreement. (b) Generate derivative works from the Content or through its use, and share such derivative works internally, including with Affiliates and their employees, provided such use remains within the scope of the Agreement and excludes any external disclosure or redistribution. 2. Changes:
TradeInt reserves the right to amend or discontinue the Services, including the addition, removal, or modification of features, in response to changes in law, regulation, technology, or data availability. TradeInt will notify Subscribers of any material change to the Services or to these Terms, and no such change will materially reduce the core functionality of the Services during a Subscriber's then-current paid subscription term. Material changes to these Terms shall take effect from the start of the Subscriber's next renewal term, unless earlier application is required by applicable law.
3. Rights: TradeInt grants the Subscriber a limited, non-exclusive, non-transferable license during the Subscription Term to access and use the Services solely for the Subscriber's internal business purposes. (a) Ownership: All rights, title, and interest in and to the Services, including all software, databases, trade data, analytics, documentation, and related technology, as well as any updates or improvements, remain the exclusive property of TradeInt and its licensors. The Subscriber may create internal analyses or reports derived from the Services for internal use, provided that such materials do not reproduce or distribute substantial portions of TradeInt data. (b) Customer Reference: Unless otherwise agreed in writing, TradeInt may identify the Subscriber as a customer of the Services for reasonable marketing or reference purposes, including displaying the Subscriber's name or logo on TradeInt's website, customer lists, or similar materials. Such use will be factual and will not imply endorsement. If the Subscriber reasonably determines that such use conflicts with its internal brand policies, the Subscriber may request removal by written notice, and TradeInt will use commercially reasonable efforts to remove the reference within a reasonable period. 4. Limitations and Restrictions on Use: By accessing or utilizing TradeInt's services, Subscribers agree to comply with the following limitations and restrictions on use. (a) Program and Service Markings: Subscribers are prohibited from altering or removing any program or service markings, trademarks, or proprietary notices belonging to TradeInt, its affiliates, or licensors. (b) Prohibited Activities: Subscribers are prohibited from engaging in any automated data collection activities, including but not limited to web scraping, data mining, or the use of robots, spiders, or other automated tools, without explicit permission from the website or service provider. (c) Intellectual Property Rights: TradeInt® is a registered trademark of Trade Intelligence Holdings Limited. Unauthorized use, reproduction, or imitation of this trademark, in whole or in part, is strictly prohibited and may result in legal action. Trade Intelligence Holdings Limited reserves the right to enforce its trademark rights to the fullest extent of the law, including seeking damages and injunctions for any unauthorized use. Subscribers acknowledge and agree that all content, including text, images, videos, and other materials, available on the website, service and product, is protected by copyright, trademark, and other intellectual property laws. Subscribers may not extract, copy, or distribute this content without proper authorization. (d) Access Restrictions: Access to certain areas of the website or service may be restricted or blocked for automated tools or excessive data requests. Subscribers agree not to circumvent these restrictions or attempt to gain unauthorized access to restricted areas. (e) Rate Limiting: TradeInt applies rate limits primarily on downloads, with daily quotas visible by subscription tier. In the case of high-frequency access (e.g., rapid paging), verification prompts may be triggered to confirm human usage. These limits do not interfere with normal usage. TradeInt may suspend or throttle access in the event of misuse, with prior notice where practicable. (f) No Resale or Commercial Exploitation: Licensing, selling, or otherwise making available any data or services to third parties for commercial exploitation is prohibited. (g) Indemnification: Subscribers agree to indemnify and hold harmless TradeInt from any damages, losses, or liabilities arising out of their unauthorized use of automated tools or violation of these terms and conditions. (h) Modification and Reverse Engineering: Subscribers may not modify, disassemble, decompile, reverse engineer, reproduce, republish, copy, or create derivative works of any part of the infrastructure. (i) Framing and Mirroring: “Framing” or “mirroring” of the TradeInt Service without consent is prohibited. (j) Benchmarking and Testing: Benchmarking, vulnerability scanning, penetration testing, or any other form of testing of the services without explicit authorization is prohibited. (k) Interference with Proper Operation: Subscribers may not use any device, software, or routine that could damage or interfere with the proper operation of the services. (l) Abusive Queries: Abusive or disruptive querying is prohibited. This includes, but is not limited to, use of unauthorized automation; excessive repeated requests within short timeframes; and activity resembling denial-of-service attacks. TradeInt reserves the right to intervene with rate limits or account suspension, with reasonable notice where feasible. (m) Competitive Products and Services: Developing, supporting, or assisting in the development of products or services that directly compete with TradeInt's services is not allowed. (n) Concurrent Use: Each license permits one active login session at a time. Simultaneous sessions using the same credentials are not permitted. Additional licenses must be purchased to support concurrent users. (o) Unlawful Use: Accessing or using the services for unlawful purposes or in a manner intended to harass or cause damage to any person or property is not permitted. Violation of these terms may result in legal action and termination of access to TradeInt services. (p) Termination of Access: TradeInt reserves the right to terminate or suspend access for Subscribers engaging in unauthorized data collection activities or violating these terms and conditions. (q) Modification of Terms: These limitations and restrictions may be updated from time to time in accordance with Section 2 (Changes). Material changes will be notified to Subscribers as set out in Section 2. 5. No Refund Policy:
All subscriptions and services are issued on a license basis and are non-refundable. By subscribing to or utilizing TradeInt's services, Subscribers acknowledge and agree that no refunds will be issued for any reason, including but not limited to, unused services, partial usage, or dissatisfaction with the services.
6. Disclaimers:
TradeInt does not guarantee the availability, provision, quality, accuracy, integrity, or reliability of the services, and they are provided “as is”. TradeInt does not warrant that the services will be error-free or uninterrupted, or that they will meet subscriber's expectations. Except as prohibited by law, TradeInt, its affiliates, and licensors disclaim all warranties.
7. Limitation of Liability:
TradeInt, its affiliates, and licensors shall not be liable for indirect, incidental, consequential, special, or exemplary damages, or any loss of revenue, profits, data, goodwill, or reputation. TradeInt's total aggregate liability under the Agreement shall not exceed the aggregate subscription fees paid by the Subscriber in the twelve (12) months immediately preceding the event giving rise to the claim. Nothing in these Terms shall exclude or limit either party's liability for fraud, fraudulent misrepresentation, or wilful misconduct, or for any other liability that cannot be excluded or limited under applicable law.
8. Indemnification:
Subscriber agrees to indemnify and hold harmless TradeInt from any claims or liabilities arising from breach of this Agreement or applicable law.
9. Confidentiality:
Each party shall maintain the confidentiality of proprietary and confidential information received during the Term in accordance with the Agreement.
10. Force Majeure:
Neither party shall be liable for any failure or delay in performance due to causes beyond their reasonable control, such as acts of God, governmental restrictions, or natural disasters. The affected party shall notify the other party as soon as practicable and use commercially reasonable efforts to mitigate the effects of such event and resume performance promptly. The time for performance shall be extended for the period of delay caused by the Force Majeure event.
11. Dispute Resolution:
Disputes shall first be resolved through good-faith negotiations between the parties, with escalation to senior representatives if necessary. Any dispute not resolved within thirty (30) days after one party's written notice of the dispute shall be referred to and finally resolved by arbitration administered by the Singapore International Arbitration Centre (SIAC) in accordance with its Arbitration Rules for the time being in force. The arbitral tribunal shall consist of one (1) arbitrator; the seat of arbitration shall be Singapore; and the language of the proceedings shall be English. The arbitral award shall be final and binding on the parties. Nothing in this clause prevents either party from seeking interim or injunctive relief from a court of competent jurisdiction to protect its confidential information or intellectual property.
12. Miscellaneous:
The Subscriber may not assign the Agreement without TradeInt's prior written consent. TradeInt may assign the Agreement to an Affiliate or to a successor in connection with a merger, acquisition, or corporate reorganization. Failure to enforce any provision of the Agreement shall not constitute a waiver. Each party agrees to comply with applicable laws. The Agreement constitutes the entire agreement between the parties and supersedes all prior agreements. In the event of any conflict or inconsistency between these Terms and a signed service agreement between TradeInt and the Subscriber, the signed service agreement shall prevail to the extent of such conflict.
13. Definitions:
“Affiliate” means any entity that directly or indirectly controls, is controlled by, or is under common control with a party. “Subscriber” means the entity or person that has subscribed to the Services, whether online or under a signed service agreement (in which it may be referred to as “Party B”). “Agreement” means these Terms together with any signed service agreement, annexes, and the Privacy Policy applicable to the Subscriber's use of the Services.
14. Governing Law:
The Agreement shall be governed by and construed in accordance with the laws of Singapore. Subject to Section 11 (Dispute Resolution), the parties submit to the jurisdiction of the courts of Singapore solely for the purposes of seeking interim or injunctive relief and the enforcement of arbitral awards.
